What Is An Ivr And How Does It Work | Knowlarity Communication
December 11, 2022 ⚊ 1 Min read ⚊ Views 137 ⚊ TECHBoost your potential customers & User Experience with IVR, like other successful businesses. Learn what needs to build one and how an IVR works. Embedding IVR services into your business communication channel allows you to provide your customers with a personalised experience as the caller can select answers from the pre-set menu of IVR solution, resulting in their call being diverted to the expert in that particular segment. The IVR service ensures that customer’s query is handled instantly while higher volume of calls can be satisfactorily answered.
Read details: https://www.knowlarity.com/blog/what-is-ivr
Tags: ivr solution